China's media is booming creating opportunities for marketing-savvy businesses. But many companies have little understanding of how to harness the power of the media in the world's most populous country.
The following are ten points to consider when embarking on a media relations strategy in the Chinese market and identifying with the Chinese media.
1. Understand cultural differences.
Be sensitive to local communities and understand the complex and varied structures of the Chinese media. They are not uniform and often controlled at a local, provincial and national level. Improve your cultural literacy by understanding the culture and history of those you're doing business with. Respect these differences and don't impose your own values and perceptions on how the local media should treat you. Never make assumptions, do your research.
2. Use a local spokesperson.
Depending on the news value of the story, you will have a better chance of gaining media coverage the more Chinese you make your message. Using a local spokesperson will give you greater credibility. For example in PR campaigns for Nokia and IBM in China, they use local Chairmen who are Chinese because they are well respected and have deep Chinese roots.
3. Know your point of difference - what you do in your own backyard you also have to do in new markets.
Find out what makes you or your service or product unique in the Chinese marketplace? How will it stand out from the competition. In the past cultural differences have been used as an excuse for dubious practices not acceptable back home. This has changed. Be accountable as your actions will automatically be associated with your company's offices regardless of their location.
4. Clarify your communication objectives?
What do you want to achieve? To inform or entertain? To provide information? To build a profile? To influence public opinion? Personal marketing? Marketing or launching a new product or service? How will cultural diversity and differing news values influence this? News values differ in China. Often issues will be reported one or two days later and not with the urgency or timeliness of the Western media. By understanding your objectives you are more able to set tasks to achieve them accurately and will gain a better understanding of the processes involved.
5. Define your target audience?
Who is your target audience? General public? Customers? Competitors? Suppliers? What age are they, what level of education, what beliefs and values, geographical location, how do they use the local Chinese media? How credible is the media your target audience uses? Does it still have credibility even though it is controlled? The media is evolving and becoming more respected. Never assume similarities between similar markets in different countries, do your research, this not only helps define your objectives but offers cultural insight.
6. Identify the best channels of communication.
What is the best way to reach your target audience? TV, Radio, Internet, newspapers - local or national? Do your homework on how news is structured and gathered. Investigate who is reporting on what. Find out the nuances. TV has the highest penetration, while the Internet is growing amongst younger Chinese. Each market will be different and it is important to be specific and focused on these individually as well as collectively.
7. What is your key message?
The media is becoming more competitive and market driven. They need readers and viewers to stay viable in the new economy. How can you make your message appealing and newsworthy? Distil what you want to say into three key points. Always check translations of media releases. Have them retranslated back into English to check for accuracy. Be careful with tenses and cultural influence particularly when using humour.
8. Build your case.
When building your case look for the China angle. What are the features, advantages and benefits of your message for your Chinese targets? What evidence do you have that is seen as credible and independent within their cultural belief system? Always use a local angle, even for an international venture.
9. What is the China hook?
What will make your message or news release stand out from the rest and appeal to the values of Chinese journalists? You are not successful in China until the local market tells you. Giving money to Chinese journalists is no longer acceptable. Use more legal and ethical incentives such as providing transport, lunch or a gift or souvenir item. This isn't to be used as a bribe however, rather a hook, something to capture their interest and should be mutually beneficial.
10. Develop long-term relationships with the media.
Visit and meet journalists face to face. Network, get to know them and involve them in the story. There is now a focus on the interactive brand experience. For example in one successful mobile phone campaign local journalists were involved in trialing the product prior to launch. They were asked for their feedback and engaged proactively in its development providing them with ownership of the product and subsequent story. Relationships and personal connections, or guanxi, are very important in China and especially so in cultivating good media contacts.
Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries. You can subscribe by visiting http://www.8mmedia.com. Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom's blog at http://www.8mmedia.com
green cleaning service Park Ridge ..If your product or service can be given as a... Read More
Why You Should Write Press Releases: A press release is... Read More
There's a dirty little secret about press releases that the... Read More
Lights...camera...ACTION.That's what often happens when people think of using media... Read More
You never know when 60 Minutes will knock on your... Read More
Should it be measured in "publicity by the pound," or... Read More
In an ideal world, your business would be overflowing withnewsworthy... Read More
For those business, non-profit and association managers committed to PR... Read More
Can your PR do something positive about the behaviors of... Read More
Community relations is one of those marketing strategies that isn't... Read More
More than half of America skips the Super Bowl, the... Read More
Especially good advice for business, non-profit and association managers whose... Read More
If you don't have a grip on public relations, how... Read More
?makes the rules, of course.But when the gold takes the... Read More
You worked hard to get a story on your business... Read More
Prior to a TV interview it is guaranteed the journalist... Read More
Anything that lets managers achieve their managerial objectives is a... Read More
If you're seeking to promote yourself or your new business... Read More
OK, as a manager, your goal is to show a... Read More
Some financial planners think that they shouldn't share their top... Read More
"We are in the communications business, the business of conveying... Read More
Demand that it pull its own weight in your boat... Read More
There is something newsworthy happening at your organization right now.... Read More
Maybe it played for Kevin Costner in "Field of Dreams,"... Read More
Leaders in the business world need public relations big time,... Read More
cleaning help near Bannockburn ..I am often asked by clients to target USA Today... Read More
Some people think that publicity is all about paparazzi snapping... Read More
Unlike some professionals like lawyers and doctors, financial planners aren't... Read More
You've probably noticed, if you live on this planet, that... Read More
Promotion for Professional Services Providers requires a different approach than... Read More
How to write a press release is a major challenge... Read More
As a business, non-profit or association manager, your public relations... Read More
I say public relations can be a matter of survival... Read More
"We are in the communications business, the business of conveying... Read More
Do small-business owners always have to rely on large PR... Read More
How do you make a friend of the media? A... Read More
Do you have a great idea for a story, but... Read More
Sure, as tactics usually presented to business, non-profit and association... Read More
When most people think of media relations, they think of... Read More
The public relations bar, should such a proficiency measure ever... Read More
While scoring anice story in BusinessWeek or USA Today is... Read More
There's a dirty little secret about press releases that the... Read More
Everyone has something that drives them up a wall. You... Read More
It's one thing for a senior manager to approve story... Read More
The payoff for business, non-profit or association managers can be... Read More
Many of my clients have had the misguided perception that... Read More
Just like a financial planning client fears not having enough... Read More
Sure. What else do you call a human discipline whose... Read More
For financial planners, getting publicity, in the end, isn't about... Read More
You never want to inundate a reporter with information, but... Read More
Public Relations |