Home
>
Parenting
>
Responding to Criticism Without Being Defensive

Responding to Criticism Without Being Defensive

In an actual war, to be attacked means to have our survival threatened. Thus, we might chose between surrender, withdrawal, or counterattack. When we feel attacked (criticized or judged) by others in conversation, we often move into that same kind of survival mentality and automatically defend ourselves. But conversation is different than war. When we defend against criticism, we give more power to the criticism and the person dishing it out than is warranted.

While we might need to set some limits if someone is verbally abusive, I think we often ward off criticism far too soon, discarding anything that is valid, as well as what is invalid. The person's words may hurt, but they will hurt less, I think, if we ask questions, decide which pieces we agree with (if any) and which ones we don't agree with. We can just think about it, we don't have to fight it as if we were being attacked with a lethal weapon. I watch people's self-esteem increase simply from becoming less defensive in the face of criticism and judgement. Besides, we may find a priceless gem in with some junk.

The War Model: When someone attacks, you surrender, withdraw, or counterattack

The Non-Defensive Model: Ask questions, decide what you think, and then respond!

The remainder of this article will demonstrate how to respond non-defensively to criticism by giving examples for parents, couples, and professionals. While the examples are specific to a certain type of relationship, the information is valuable in any relationship. For example, dealing with harsh tones or "pay-backs" can happen with children or adults, at home or at work.

Parents: Are You Letting Your Child Speak Harshly to You? Or Putting Up With Criticism Because of Guilt?

As parents, we often love our children so much and simultaneously feel inadequate to meet all their needs. They sense this and can learn early how to make us feel guilty as a way to get what they want. I hear so many children, starting at a young age, speaking in harsh critical tones to their parents. Ginny may simply say "You know I hate peas!" Sam might shout "You never want to let me do anything with my friends!" The judgment might be more deeply critical of your choices, such as, "You made dad leave! You should tell him you're sorry so he'll come back."

When we respond to our child or teen or even our adult child's criticism, if guilt has a hold on us, we may "take it," and even apologize, or try to explain ourselves so he or she understands why we behaved in a certain way. If we are over our own edges, we may lash back.

What I think we can do instead is to separate the tone of the judgment from the content of what is being said. We can say to Ginny, "If you don't want peas, I still want you to tell me gently." Or, "If you speak to me harshly, then I'm not going to answer. If you speak respectfully, I'll talk to you about this."

Then, if that child, teen or adult offspring does talk without harsh judgment, we can, if it is appropriate, offer to discuss the situation. In this way, we can not only refuse to cave in to undue criticism, we can model for our children how to (a) talk about what they need and feel without being judgemental, and (b) respond with a blend of firmness and openness even when someone speaks harshly to us or them.

Couples: Avoid the "Pay-Back" When One of You "Gets Critical"

When we are in intimate relationships, we often have a "ledger of offenses" that we have accumulated with each other. And what I do that offends you often prompts the reaction in you that offends me. So when you criticize me, your partner, it reminds me of what you do that "makes" me react that way. And so the counterattack game begins. "Well, I wouldn't have to react this way if you didn't always . . ." Or, "Look at you criticizing me for having a double standard. Haven't you ever looked in a mirror?!"

Instead, if we listen to the feedback, however judgmental it sounds, and figure out whether we think it applies to us or not, then we don't have to retaliate immediately and intensify the conflict. Later, during the same conversation, or perhaps even at another time, we can ask the other person (if we are sincerely curious and not point-proving) "Do you think your sarcasm (for example) contributed in any way to how I reacted?" Or, "Do you think you ever (for example) have double standards-or do you think you don't?" We can bring up related issues, if we create a transition period and deal first with the one our partner brought up.

To remain non-defensive, we must separate how we take accountability ourselves from whether or not the other person chooses to do so at any given moment. When we need to prove our partner is as "bad as we are" or worse, we are neck-deep in the muck of power struggle. In non-defensive communication, we address the issue the other person has brought up trusting that we can bring up our own issue later. Doing so can give both partners a "hearing aid."

Professionals: Drop The Game of Passing the Blame and Enhance Others' Respect

In professional relationships how we get our own work done is often dependent on how well other people do their jobs. So, frequently, when we receive criticism it is easy to "pass the buck" and justify why we had difficulty with our part based on how others contributed to that difficulty.

Instead of starting out by shifting blame or making excuses, even if we think the problem was caused by a co-worker, we can ask questions, such as, "What would you suggest I do differently next time?" or, "Were you aware that I had to get the materials from Jane before I could finish the project?" Or, "If she doesn't have her part of the project to me on time, how would you suggest I deal with it?"

If the feedback is about your own performance and not related to what anyone else has or hasn't done, you can just start by asking for more information. You can ask for additional details about how the supervisor or co-worker sees your attitude and behavior. Then, if there are points where you disagree, you can still use questions, such as, "If you think I shouldn't have criticized the quality of George's work on the project, are you saying I should just accept however he does it?" Or, "Are you saying I should just accept how he did it, or do you think it was how I said it?" Or, "Do you think there is any way I can let him know when I think the quality needs improvement?" At some point you may wish to disagree with part or all of what the person is saying. However, if your initial response to criticism is to gather more information, I think you will gain professional respect. Also, if the other person is off-base, your questions may prompt her or him to re-think the criticism.!

Building Wisdom and Gaining Respect

For most of us, responding to criticism without defending our selves has meant being "defenseless," caving in, losing face, feeling bad about ourselves. On the other hand, responding defensively has meant being harsh, closed, shutting others out. This is a no-win choice. We look bad and undermine our own self esteem either way. If we can learn to respond to criticism with true non-defensive openness and clarity, asking questions, stating our position, and setting limits when needed, we can build our own wisdom and garner the respect of both the children and adults in our lives.

About The Author

This article is based on the book taking the war out of our words by Sharon Ellison, available through your local bookstore or favorite online bookseller. Sharon Ellison, M.S. is an award winning speaker and international consultant.

taking the war out of our words

licensed cleaning services Park Ridge ..

In The News:

Scammers create fake Evite invitations that mimic legitimate event emails, requiring users to verify senders and use antivirus software for protection.

The new Apple Watch hypertension feature passively monitors blood pressure patterns over 30 days using sensors to detect chronic high blood pressure signs.

Chrome extension spyware disguised as a free VPN service highlights security risks after it captured private browsing data from trusted sites.

New research shows how fatty acids in cooking oil can safely dissolve and recover silver from circuit boards without harmful chemicals or environmental damage.

The Fox News AI newsletter gives you information on the latest AI technology advancements, and about the challenges and opportunities AI presents now and for the future.

Anthropic investigates alarming AI abuse case where hacker automated entire cybercrime campaign using Claude, stealing sensitive data from defense and healthcare firms.

TikTok, Meta and YouTube restrict Charlie Kirk shooting videos with age gates and warnings while X faces criticism for allowing continued circulation.

Cybercriminals use fake troubleshooting websites to trick Mac users into running terminal commands that install Shamos malware through ClickFix tactics.

San Francisco startup Fable launches Showrunner, an AI platform dubbed the 'Netflix of AI' that generates animated episodes from text descriptions with Amazon support.

Apple raised iPhone prices for some models despite receiving tariff relief from President Donald Trump, with the new lineup starting at $799 for the base model.

A two-story 3D concrete printed home in Western Australia demonstrates faster construction methods that could reshape American housing amid rising costs.

Credit scores remain important during retirement for insurance rates and housing applications, while seniors become prime targets for identity theft and financial scams.

Scammers now send unexpected packages with QR codes that redirect victims to fraudulent websites or download malicious software to steal sensitive information.

Meeting AI tools record private conversations alongside work discussions, creating privacy risks that can be managed with proper settings and awareness.

Hotel privacy concerns are valid but rare, with methods to detect hidden tech using smartphone flashlights, mirror tests and scanning apps.

Improve your Wi-Fi speed and reliability with 10 simple router optimization tips that don't require special apps or expensive subscriptions.

A Columbia University breach exposed names, Social Security numbers and academic records of nearly 869,000 people, with notifications beginning in August.

Rental car drivers use AI-powered apps like Proofr to protect themselves from unfair damage fees as major companies deploy automated inspection tools.

Fox News' AI newsletter brings you the latest on technology advancements around artificial intelligence.

OnTrac data breach between April 13-15, 2025, exposed personal information of over 40,000 people including Social Security numbers and medical records.

A woman named Wika announces her engagement to an AI chatbot sparking worldwide debate about virtual relationships and technology.

The notorious people search site National Public Data relaunches despite a previous breach affecting 3 billion individuals, raising fresh privacy concerns.

Revolutionary TRAUMAGEL gel controls life-threatening bleeding from gunshot wounds and traumatic injuries, helping first responders prevent prehospital deaths.

Protect your home network by enabling proper encryption, creating strong passwords, checking connected devices and using VPN and antivirus software.

The Navy's solar-powered Skydweller drone flew nonstop for 73 hours in Mississippi, proving renewable energy can power long-endurance military missions.

Responding to Criticism Without Being Defensive

Parenting