Home
>
Positive Attitude Tips
>
Courtesy In The Workplace -- Can You Say, Thank You?

Courtesy In The Workplace -- Can You Say, Thank You?

Thank you is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect.

In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows:

People who experience rude behavior on the job:

Quit their jobs(12%)
Lose work time(52%)
Deliberately decrease their work effort(22%)

However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade.

Why Say, Thank You?

It demonstrates that you value courtesy and good manners. Saying thank you for something you have received, no matter how small is a great way to communicate. It shows understanding and encourages a positive reception and acceptance.

It promotes good health and a successful lifestyle. Extending common courtesy to others demonstrates maturity and a healthy self-esteem.

It is fundamental to strong interpersonal relationships and in building rapport. It really doesn't take much to be cordial to others by saying please and thank you as you carry out business and job responsibilities.

How to Form a Thank You Habit

Learn and practice proper work etiquette. Get back to basics and focus on how you can make your workplace a more pleasant environment for all-bosses, workers, and customers. Acknowledge in some way each person you meet even if it is only with eye contact, a nod or smile.

Concentrate on creating pleasant and agreeable experiences for everyone who interacts with you. Be gracious and considerate. Watch for uncivil behavior. Every day you are presented with situations that allow you to show common courtesy and consideration to others. Be proactive and take advantage of every opportunity to be cordial.

Minimize any It's-All-About-Me tendencies. Instead Do unto Others as You Would Have Them Do unto You by displaying empathy and finding opportunities to increase your connection. Remember how it feels when someone insults you or is rude to you. Think about what you can do to improve civility in your work unit, team or department. Then, just do it!

Be sincere and genuine. Your efforts must be honest and heartfelt. Being courteous comes not from your head but from your heart. If your actions do not match your words, then your efforts will be in vain.

Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today!

Althea DeBrule, entrepreneur and seasoned human resources executive, has focused for more than 30 years on helping people achieve their career goals. Creator of The Extreme-Career-Makeover? and a founding partner of RADSGroup Organizational Consultants, she is recognized for her bottom line and practical application of career development and management strategies in a way that penetrates hearts and compels action. She speaks and teaches with inspired talent, humor and contagious zeal at management conferences and leadership retreats nationwide, and has been featured in CFO Magazine, strategy@work, Human Resource Executive Magazine. Althea is the author of Bosses & Orchards, a compelling and candid book about how to make your work relationship with your boss succeed. To discover how you can take your career to a new level, visit strategy@work.

efficient cleaning crew Lake Forest ..

In The News:

Washington court rules automated license plate reader images are public records, even when stored by vendors like Flock Safety, setting precedent for transparency.

Fake airline texts claiming flight cancellations are targeting travelers with convincing scams. Learn how cybercriminals steal personal data and credit card info.

Discover how iOS 26's new Adaptive Power feature automatically extends iPhone battery life by learning your usage patterns and adjusting performance intelligently.

New TikTok malware campaign tricks users into running PowerShell commands that download Aura Stealer, which steals credentials and authentication tokens.

Gaia Family offers fixed upfront pricing for IVF cycles with unlimited embryo transfers and financial protection, partnering with over 100 U.S. fertility clinics.

The Jetsons Act aims to position Pennsylvania as a leader in advanced air mobility by establishing regulations for hybrid ground-air vehicles.

Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal information and money.

Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.

Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.

Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.

NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.

Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.

Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.

New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.

Chrome now autofills passport and driver's license info automatically. Google's latest browser update adds official document support with encryption and user control.

Scammers impersonate Department of Veterans Affairs employees claiming veterans owe money, but real VA communications only direct to VA.gov or official channels.

The AltoVolo Sigma hybrid-electric aircraft flies 500 miles at 220 mph while operating 80% quieter than helicopters, featuring safety systems and compact design.

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot these traps and protect yourself.

Electric vehicles overtake gas cars in total CO2 savings after just two years of driving, with emissions benefits growing over time as power grids get cleaner.

Louvre Museum reportedly used "Louvre" as password for surveillance system during $100M jewel heist. Learn how weak passwords put even famous institutions at risk.

Bipartisan AI jobs bill from Sens. Hawley and Warner would require companies to report AI-related layoffs and hiring to Department of Labor quarterly.

Joe A. from Shelton, Connecticut, lost $228,000 to a ZAP Solutions cryptocurrency investment scam after his divorce, highlighting rising online fraud.

AI-powered autonomous trucks from Waabi and Volvo target U.S. freight driver shortage with Level 4 self-driving technology and NVIDIA computing platform integration.

Survive flight disruptions with expert travel tips: Book early morning flights, download airline apps and know your refund rights during service cuts.

Apple's iOS 26.1 update delivers major security fixes, performance boosts and enhanced privacy controls for your iPhone. Discover why updating now protects your data.

Courtesy In The Workplace -- Can You Say, Thank You?

Positive Attitude Tips